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For resident-led blocks

Make every service-charge balance easier to explain

Keep service charge information easier to trace, review, and explain to leaseholders.

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  • 30-day free trial
  • No subscription charge during the trial
  • £9.50 per unit / month afterwards (no VAT)
  • Direct Debit setup required

See it in Our Stairwell

See the complete story behind a unit balance

A populated ledger demonstrates how a committee or permitted resident can trace charges, credits, and the current balance.

Why it matters

Every balance needs a trail people can follow

Resident-led finance needs clear records without turning volunteers into a full back-office team. Our Stairwell keeps ledgers, demands, funds, bills, payments, credits, bank activity, reports, and year-end packs in a structured place.

  • Traceable balances

    Keep resident ledgers, credits, payments, and outstanding balances visible.

  • Useful reporting

    Create practical reports for committee review and resident questions.

  • Linked evidence

    Connect bills, bank transactions, documents, funds, and building work where they belong.

What you can do

Keep charges, payments, bills, and funds connected

Give each balance a traceable route back to its demands, receipts, credits, documents, and decisions.

Finance overview

See money setup, next finance tasks, and gaps that need attention.

Resident charges

Issue block or individual demands, void incorrect demands, generate PDFs, and review charges by resident or unit.

Credits and refunds

Issue, void, distribute, and apply credit notes, then track refundable credit balances.

Unit ledgers

Give permitted residents access to their own charges, payments, credits, and balances.

Bank activity

Import or record bank rows, skip duplicates, review import candidates, and match receipts or payments to the right records.

Bills and documents

Record supplier bills, attach invoice files, link works, and match outgoing payments.

Explore 5 more capabilities

Funds and allocations

Track operating, reserve, and sinking funds with allocations linked to works and assets.

Reports and PDFs

Review financial reports, arrears, unpaid bills, report health checks, and export committee-ready PDFs.

Year-end packs

Save annual finance snapshots for AGM circulation and resident records.

Audit trail

Inspect ledger lines and retained finance activity by account, source, date, and sort order.

Settings and notices

Maintain payment terms, entities, notice addresses, finance categories, and legal notice details.

How it works

Move from charge to a traceable year-end record

1

Prepare charges

Set up demands, funds, unit records, and the billing period.

2

Record activity

Track payments, credits, bills, bank transactions, allocations, and adjustments.

3

Review and report

Use ledgers, reports, and year-end packs to answer questions without rebuilding the figures.

Connected workspace

See how this work connects to the rest of the block

Building recordsTrack works, quotes, certificates, insurance, assets, contractors, and the evidence behind each decision.Document librarySearch file contents, filter by source, follow documents back to their records, and share evidence with control.Resident accessConnect residents to units and roles while keeping finance, governance, and sensitive records appropriately controlled.

Ready when the committee is

Make your block’s service-charge records easier to explain

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