These documents are being prepared for launch. Our Stairwell Ltd has not yet been incorporated. Customer subscriptions will open only after incorporation and completion of the supplier details and launch terms. This draft does not offer a subscription from an existing limited company.
One customer agreement
The Master Subscription Terms and the documents incorporated into them form the agreement for an Our Stairwell customer workspace. The person completing setup accepts the current version on behalf of the customer organisation and confirms that they have authority to do so.
Privacy NoticeHow personal information is used, shared and retained, and how to exercise your rights.Cookies and Storage NoticeThe browser storage and similar technology used by our websites and app.Master Subscription TermsTrial, fees, renewal, cancellation, export, deletion and core legal terms.Data Processing AgreementUK GDPR controller-to-processor terms and processing details.Acceptable Use PolicyRules protecting residents, customers and the service.Support and Service Level PolicySupport hours, priorities, response targets and availability target.Subprocessor ListThird parties that may process customer personal data.Security Measures ScheduleTechnical and organisational safeguards for customer data.
Questions and notices
Contract questions can be sent to [email protected]. Privacy notices and data-protection requests can be sent to [email protected].